FAQ

What types of products do you offer? 

We offer a wide range of aviation goods. We also provide flight simulator consulting services to help enhance your simulation experience.

 

Who can benefit from your flight simulator consulting? 

Our consulting services are ideal for aspiring pilots, aviation enthusiasts, and gamers who want to improve their flight simulation skills. Whether you’re a beginner or an experienced user, our experts can provide tailored guidance for software and  hardware (FS Equipment & Ideal Computers Specs)

 

How can I place an order?

To place an order, simply browse our online store, add your desired items to your cart, and proceed to checkout. You can create an account or check out as a guest. Follow the prompts to complete your purchase.

 

What payment methods do you accept? 

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. All transactions are processed securely to ensure your information is protected.

 

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping fees and delivery times may vary based on your location. You can view shipping options at checkout.

 

Can I return or exchange an item?

Yes, we have a return policy that allows you to return or exchange items within 14 days of purchase. Items must be in their original condition and packaging. Please contact our customer service team for assistance with returns.

 

How can I contact customer support? 

You can reach our customer support team via email at support@airporterminal.com or through our contact form on the website. We strive to respond to all inquiries within 24 hours.

 

How can I stay updated on new products and promotions?

To stay informed about our latest products, promotions, and news, you can subscribe to our newsletter. You can also follow us on our social media channels for updates.

 

What if I have a specific question or need help with my flight simulator?

If you have specific questions or need assistance with your flight simulator, feel free to reach out to our consulting team. We’re here to help you maximize your simulation experience!